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Mediation and arbitration give the neutral different roles

When a dispute cannot be settled by the two sides alone, bringing in a neutral third party can mean two very different things. A mediator helps the two sides talk through the problem until they craft their own agreement, whereas an arbitrator listens to the evidence and hands down a decision like a private judge.

8–10 min

Questions you could explore

  • What control do the parties retain in each approach?
  • How does helping parties reach agreement differ from issuing a decision for them?

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Mediation and arbitration give the neutral different roles | Speech Topic | speaking.app